Project Details
Review Reply Copilot
AI copilot that drafts compliant, on-brand review replies
What I Built
Designed the review workflow, prompt guardrails, and UX for fast, compliant response generation
Key Outcomes
Tech Stack
Project Overview
A free, privacy-first review response generator that produces three reply options per review. Designed for Google, Yelp, and Airbnb reviews with built-in compliance guardrails that avoid incentives, PII, and risky claims. Users can tune tone, length, and brand phrases, then copy and post a response in minutes.
Built For
Local business owners and short-term rental hosts
Responding to reviews takes time and requires careful tone management
Key Features
Compliance Guardrails
Avoids incentives, PII, and risky claims by default
Tone + Brand Controls
Customize tone, sign-off, and phrases to include/avoid
Multi-Platform
Optimized for Google, Yelp, and Airbnb reviews
Three Reply Options
Generates multiple drafts for quick selection
Challenge Solved
Generating helpful, on-brand replies while staying compliant with platform policies and avoiding risky claims.
Key Learnings
- school Guardrails improve trust by preventing risky or non-compliant responses
- school Three distinct drafts make it easier to pick a reply without rewriting